Quantcast
Channel: Comments on: When Voice of Customer Surveys can Damage Your Brand
Browsing latest articles
Browse All 10 View Live

By: Tim Leighton-Boyce

Agree re popups… To keep this thread up to date: iPerceptions recently launched a new passive feedback system. As part of the launch process they published some useful data on response rates — which...

View Article


By: Brian Clifton

@Tim L_B Thanks for updating. In my experience I have found response rates much lower when requesting feedback “passively”. Shoving a survey in someones face will get you more responses, but it comes...

View Article


By: Refused4Reason

I was considering investing in Kellogg because of their ad campaign for hunger-fighting pruducts such as Special K Protien cereal and a new Popcorn Chips. When visiting the Kellogg website...

View Article

By: Refused4Reason

Can anyone post the names, home addresses, and personal phone numbers of the people who create the ForeSee Results pop ups? I think many people would like to tell them directly how they feel about the...

View Article

By: Brian Clifton

@Refused4Reason – lets not make it personal…

View Article

Browsing latest articles
Browse All 10 View Live